Escalation Help Desk
At Axiom Landbase, we are committed to develop long and healthy relationships with our clients. Customer satisfaction is vital to us. Hence, we leave no stone unturned to make you comfortable and informed about the property buying process from start to finish. If you book residence with us, we will assign a dedicated relationship manager, who will provide complete assistance with the booking until we handover the residence.
In case at any step you feel you are not getting satisfied assistance from our relationship manager, you can always escalate the issue by writing to his/her manager/project head. You can easily get the contact details of the project head or manager in the email signature of our Relationship manager.
In case, if your queries still remain unsolved, then you have all the autonomy to escalate further your issue with our central help desk by emailing your specific issue at firstname.lastname@example.org. Our helpdesk team will get in touch with you shortly that is within 2 working days to understand and help you better.